Terms and Conditions
At Think Healthy Be Healthy, I work in partnership with you and it is therefore important for you understand what we expect from you.
To reach and, more importantly, to maintain your desired health goals, you must be willing to change both your eating and lifestyle habits.
As the well-known saying says, ‘If you do what you’ve always done, you’ll get what you’ve always got’.
You can always be assured of my best efforts in working with you however my results cannot be guaranteed. The bottom line is that the key factor in your success with us is the degree of commitment you have to yourself and your desired goals.
I therefore ask that you enlist my help and support only if you are committed to doing what you need to in order to achieve your desired goals. I also ask that you read these terms and conditions carefully before or signing up to my programmes.
These terms and conditions of business shall govern all work carried out by Think Healthy Be Healthy with yourself, the client. Please read these carefully as in purchasing any of my programmes, you will be deemed to have accepted these terms and conditions.
Do not listen to my hypnosis downloads whilst driving, operating machinery, in the bath or in any other situation where your alertness or attention is required. When listening to hypnosis recordings, choose an environment that is quiet and safe and where you will not be interrupted.
1. Provision of Services
1.1 All references to I in this document refer to Think Healthy be Healthy as service provider. All references to you in this document refer to yourself, as my client and purchaser of my products and/or services.
1.2 All business carried out for you by Think Healthy be Healthy are based on these terms and conditions of business.
1.3 I will carry out any work with you with reasonable skill and care and in a good and workmanlike manner. The standard by which the performance of my services will be measured is the professional standard expected of an experienced provider of coaching or hypnotherapy services.
2. Your Obligations
2.1 You purchase my programmes and services on the understanding that the results cannot be guaranteed. Individual results with my work and programmes will vary. The key factor in the success of my work and programmes is the degree of commitment which you have to yourself and your goals. To ensure you progress towards your desired goals, your full commitment is required. If you are signing up to any of my sessions or programmes, I require your full commitment to any agreed actions and to agreed times and dates of your session(s) (please also take note of our cancellation charges in section 3).
3. Cancellations and Re-scheduling
3.1 Think Healthy be Healthy will attempt to accommodate cancellations and requests for rescheduling of sessions where possible. However, to cover loss of business where insufficient notice is provided, the following charges apply for late cancellations and re-scheduling of bookings:
You will be charged at full cost in the event of failing to attend (for face-to-face sessions) or telephone (for telephone sessions) at the agreed time and date and/or where less than 48 hours notice is given to cancel or re-schedule.
Repeated cancellations and/or re-scheduling (i.e. more than three per coachee) will be charged at 100% cost irrespective of period of notice given.
4. Fees and Payments
4.1 All fees must be paid in advance. Think Healthy be Healthy will not book any session for you unless payment has been received in advance.
5. Confidentiality and Data Protection
6. Limitations and Disclaimers
6.1 If you have any doubts or concerns about your health, you should seek advice from a medical doctor before signing up to any Think Healthy be Healthy sessions or programmes. While the techniques I use which include coaching, NLP and hypnosis have many beneficial effects, hypnosis is not a substitute for appropriate medical attention. Programmes and services offered are not intended to diagnose, treat, cure nor prevent any disease or illness. When dealing with physical and/or mental illness or disease, always consult a qualified physician or therapist. My programmes are not intended to take the place of professional counselling or medical or psychological care and should not be used as a substitute for professional diagnosis and treatment. Think Healthy Be Healthy do not take any responsibility for anyone using my hypnosis downloads contrary to their intended use.
6.2 Think Healthy be Healthy helps people to build a healthy relationship with food and put in place balanced healthy eating and lifestyle habits and behaviours. My coaching programmes and hypnosis downloads are aimed at those whose desired weight falls within the healthy range on an height/weight chart. I do not support weight loss below a healthy weight range nor do we endorse anorexia, bulimia nor any other conditions involving unhealthy eating or lifestyle behaviours. If at any time I feel you are seeking changes which are outwith my skills or expertise or would benefit from the help of another professional, I will advise you of this and recommend you seek enlist their help.
6.3 Think Healthy be Healthy’s programmes are solution focused; increasing awareness, building responsibility and encouraging action. My hypnosis downloads offer positive suggestions for healthy eating and living. I use gentle and permissive techniques of coaching and hypnosis, allowing yourself as client to take on board or not any suggestions I make. I always allow you to make your own choices and therefore do not accept any responsibility for the outcome or consequences of your actions as a result of working with me. In purchasing any products or plans from me you accept that full responsibility for your actions lies with yourself.
6.4 Think Healthy be Healthy’s founder, Clare O’Sullivan BA (Hons) is a certified hypnotherapist and a member of the British Institute of Hypnotherapy and NLP (BIH). Clare O’Sullivan does not hold herself out to provide any form of health care, psychotherapy or nutritional therapy. A Member of the Chartered Institute of Personnel and Development, Clare O’Sullivan holds an Advanced Coaching Diploma and a Diploma in Ericksonian Hypnotherapy. Clare is also a Licenced Master Practitioner of Neuro-Lingual Programming(NLP) and a Practitioner in Emotional Transformation (EmoTrance).
6.5 Statements made by Think Healthy be Healthy relating to my products and plans, and all surveys, forecasts, recommendations and opinions (henceforth referred to as “forecasts”) in any report, presentation or other communication are made in good faith on the basis of information available at the time. Forecasts are not a representation, undertaking or warranty as to outcome or achievable results.
7.1 All rights, including copyright in Think Healthy be Healthy (www.thinkhealthybehealthy.co.uk) and its contents are owned by Think Healthy be Healthy. In accessing www.thinkhealthybehealthy.co.uk website, you agree to access the contents solely for your own private use, not for any commercial or public use. You may print parts of the website for personal use only for information or contact details. Any hypnosis downloads and other material supplied as part of our programmes are likewise all covered by the Copyright, Designs and Patents Act 1988 and for your sole use. Except as permitted above, you undertake not to copy, store in any medium, distribute, transmit, re-transmit, broadcast, modify, or show in public any part of the Think Healthy be Healthy website, programme material or downloads without the prior written permission of Think Healthy be Healthy or in accordance with the Copyright, Designs and Patents Act 1988.
8. Website Use
8.1 Think Healthy be Healthy does not warrant that the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that make it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials. The information in this website is given in good faith. However, Think Healthy be Healthy cannot be held responsible for the accuracy of the information given and any consequences arising from it. No responsibly will be taken for the content of linked sites, as these are owned and operated by totally independent organisations.
8.2 My website may contain links to other websites of interest. However, once you have used these links to leave my site, you should note that I do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
9. Third Parties
9.1 No person or entity other than the yourself shall have any rights to enforce any of the terms of the Agreement against Think Healthy be Healthy.
9.2 Think Healthy be Healthy does not accept any liability under the Agreement to any person or entity other than the yourself as client.
10.1 You, as client, agree that Think Healthy be Healthy may include and publish your name on its list of clients only where express agreement is given.
11. Termination of Business
11.1 In working with me, I offer you the option of either individual sessions or block sessions in the form of a programme. Where you choose to benefit from the discounted programme price, my work with you will terminate at the end of this programme. Should you wish to terminate early before the end of your programme, you will forfeit the remainder of your sessions. Refund of sessions before the end of a block would only be considered in exceptional circumstances and would be looked at on an individual basis. In such case, you should email think healthy be healthy with full details of your refund request.
12.1 The Agreement shall be governed by and construed in accordance with the laws of Scotland.
12.2 Any dispute arising out of or in connection with the Agreement will be subject to the exclusive jurisdiction of the Scottish Courts.